Refund Policy

Last updated: 06-06-2026

At SKELDEV® (“we,” “us,” or “our”), we want customers to feel confident when purchasing from us. This Refund Policy explains when refunds may be requested for products purchased through https://skeldev.com or our Shopify store.

Because SKELDEV® is a dietary supplement, certain hygiene, safety, and verification requirements apply.

14-Day Return Policy for Unopened Products

You may request a refund within 14 calendar days of purchase if all of the following conditions are met:

• The product is unopened, unused, and in its original sealed packaging

• Proof of purchase is provided

• The refund request is submitted within 14 calendar days of purchase

Opened or partially used supplements are not eligible for return under this unopened-product return policy due to hygiene and safety reasons.

If multiple units are purchased in the same order, only unopened, unused, and sealed units may be eligible for return. Opened or partially used units are not eligible for refund.

If your return is approved, we will provide return instructions and the designated return address, which may include:

Palangos g. 4-327 #6, Vilnius 01402

Return shipping costs are the customer’s responsibility unless otherwise required by law.

90-Day Satisfaction Guarantee

SKELDEV® also offers a 90-day satisfaction guarantee.

If you are not satisfied with your purchase, you may request a refund within 90 days of your purchase date, subject to the conditions below.

To qualify for the 90-day satisfaction guarantee:

• You must have purchased the product directly from https://skeldev.com or our Shopify store

• You must provide a valid order number or proof of purchase

• Your request must be submitted within 90 calendar days of purchase

• The guarantee applies to your first order only, unless otherwise stated in writing

• We may request that you return any unused or empty product containers before a refund is approved

This guarantee is based on customer satisfaction. It does not guarantee any specific health, wellness, growth, height, or physical result.

Non-Refundable Situations

Refunds may not be issued in the following situations:

• Refund requests submitted outside the applicable timeframe

• Products purchased from unauthorized third-party sellers

• Orders where proof of purchase cannot be verified

• Products damaged due to misuse, improper storage, or failure to follow usage instructions

• Repeat refund requests or suspected abuse of the refund policy

• Shipping costs, unless reimbursement is required by law

Damaged, Defective, or Incorrect Items

If your product arrives damaged, defective, or incorrect, please contact us within 7 calendar days of delivery.

Please include:

• Your order number

• A description of the issue

• Clear photos of the product, packaging, and shipping label

After reviewing your request, we may offer a replacement, store credit, or refund where appropriate.

How to Request a Refund

To request a refund, please contact our support team with:

• Your order number

• The email address used for the order

• The reason for your refund request

• Any required supporting documentation or photos

Refund requests are typically reviewed within 5–10 business days.

Refund Processing

Approved refunds will be issued to the original payment method.

Processing times may vary depending on your payment provider, but refunds typically appear within 5–10 business days after approval.

Original shipping costs are non-refundable unless otherwise required by law.

Legal Rights

This Refund Policy does not limit or exclude any statutory consumer rights available under applicable law.

Where local consumer protection laws provide greater rights than this policy, those rights will apply.